Image of an outdoor advertising campaign with messaging promoting regional visibility and brand recognition

CREDIT UNION OF SOUTHERN CALIFORNIA

We See You, SoCal Campaign

 

The Challenge

Credit Union of Southern California has long been a trusted financial partner across the region but in a crowded financial services landscape, trust alone isn’t always enough to stand out. CUSoCal needed a campaign that would cut through category sameness, reinforce its deep community connection, and promote multiple, distinct financial offers without fragmenting the brand or inflating production costs.

The opportunity lay in something uniquely their own: a nickname their members already embraced. CUSoCal, heard as, “See You SoCal.” From that insight, a simple but powerful idea emerged.

PROJECT SCOPE:

  • Concept & Strategy
  • Art & Creative Direction
  • Design
  • Copywriting
  • Digital & Print
  • Overseeing Video & Photography
  • Placement
  • Overseeing Production
Mockup of a Credit Union of Southern California direct mail campaign featuring promotional offers and lifestyle imagery

The Insight

If CUSoCal is “See You SoCal,” then the brand’s promise becomes clear: We see you.
We see your life, your ambitions, your family, your milestones, and your momentum. We understand Southern California not as a market, but as a mindset. That insight became the foundation for a campaign that was both deeply human and highly flexible.

The Idea

We See You SoCal. A declaration, not a tagline.

The campaign reframed CUSoCal as more than a financial institution. It repositioned the credit union as an empathetic partner in members’ everyday lives. By leading with emotional recognition before introducing product offers, the work connected on a personal level while still delivering a strong promotional message.

The Execution

We developed a cinematic :30 television spot anchored in authentic Southern California storytelling; surf, family, multigenerational moments, and everyday aspirations. The narrative voiceover reinforced the campaign’s central promise: recognizing who members are and where they’re going.

To maximize efficiency and impact, we engineered the spot to support three distinct offers by simply changing the closing graphic and call-to-action:

  • $500 bonus for opening a Rewards Checking Account
  • 5-month Share Certificate at 5.00% APY
  • Auto loan rates as low as 4.50% APR

Each version maintained the same emotional arc and brand integrity, while clearly spotlighting a specific financial benefit. This modular approach allowed the campaign to feel cohesive, consistent, and scalable across media.

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The Campaign | The Scope | The Contribution
The Campaign Leadership

HyattWard Advertising served as the agency of record from concept through completion, including:

  • Campaign concept and strategic positioning
  • Scriptwriting and copy development
  • Art direction and visual storytelling
  • Oversight of video production and post-production
  • Casting
  • Voice talent casting
  • Graphic design for broadcast, digital, and print executions
  • Media planning and placement

From creative vision to final delivery, every element was managed to ensure brand alignment, production efficiency, and maximum impact.

The Outcome

The We See You SoCal campaign resonated powerfully with audiences, reinforcing CUSoCal’s position as a financial institution that understands its members and their lives. By pairing emotional relevance with clear, compelling offers, the campaign delivered exceptional performance and provided a flexible framework the client can continue to build upon.

More than a promotion, We See You SoCal became a statement, one that strengthened brand affinity, drove engagement, and demonstrated how insight-led creativity can elevate both message and results.

Let’s Build What’s Next

From strategy to execution, we partner with brands to create advertising that connects and performs.